PLEASE NOTE THAT DUE TO COVID-19 WE CANNOT ACCEPT ANY RETURNS UNLESS FAULTY
By purchasing any of our products, you agree to be legally bound by these terms and conditions stated below.
The contract made by you with us incorporates these terms and conditions, which shall prevail over any and all terms and conditions, proposed by you.
You should not proceed with your purchase until you have read and agreed to these terms and conditions.
We and our suppliers have a policy of continuous product development and reserve the right to amend the specifications of any goods or products without prior notice in relation to future sales. This includes adjustments to detailing on individual items purchased. Please email or call ahead to check exact Patterns of the mattresses.
Products supplied may differ as a consequence from those on display or advertised. Unless agreed with you, the products supplied will be of equivalent value, functionality and appearance.
Unless the Build Service is purchased with an order our beds will arrive sealed in Polythene bags and delivered to the front door, We will take them to a room of your choice however any damage to any household items or the product itself we cannot accept resposibility for. It is up to you to move/remove any items that could be fragile or blocking the route to the room.
We will not accept any liability for any extra costs incurred by you as a result of incorrect or incomplete measurements or information supplied by you. Please email ahead if a small change in size may deem the item unusable.
All dimensions specified by us are approximate.
All prices include VAT, where appropriate, at the prevailing rate and are subject to any promotional offer or discount.
We will use 2 methods of carriage which we will determine on purchase. If you are confident to help the driver carry the goods then we can choose a 1 man Flexi-Delivery, however if you feel you are not capable for any health reasons etc please state this and choose the 2 man delivery option, we cannot accept any responsibility for any injuries that may occur if you choose to help.
We will not be bound to honour any prices, where we have indicated to you subsequently that the prices displayed have been displayed in error. In these cases a refund will be offered.
The higher price charged, our “was price”, refers to the price charged in store at Beds Today
You must pay by credit, charge or debit card at the time of order. The price of any product is the price in force at the date and time of your order. You undertake that all details you provide to us for the purpose of purchasing products which may be offered by us on our website will be correct; that the credit charge or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any products. We reserve the right to obtain validation of your credit charge or debit card details before accepting your order.
Payment will be taken in full at the time of the order.
We are entitled to refuse any order placed by you.
Please note that non stock items (More info under Agreement) that we have to special order we will not be able to offer a refund.
Returns and Refunds Enquiries:
Please note if any items are damaged or faulty please always call us on 01437 767076 or email.
Subject to your statutory rights, products made or altered specifically for you, may not be returned nor will we provide any refund, unless they are defective or have been accidentally damaged by us in the course of delivery.
If we deliver incorrect or damaged goods, or in the event that you discover any defect in the goods for which you require compensation or other remedy, you must report the defect within 14 days of the date you receive them, or as soon as possible thereafter by emailing us.
We will not be liable for any damage or loss resulting from repairs attempted by you or third parties.
We will not be liable for any direct or indirect loss of profits or other financial loss or damage arising out of defective, damaged or wrongly delivered products over and above the value of the goods themselves. This does not affect your statutory rights.
By purchasing any of our products, you agree to be legally bound by these terms and conditions stated below.
If you have placed your order online, you have 14 working days to notify us if you don’t like your goods. You will then be able to exchange or return them as you wish as long as they are still in the original packaging and unopened. Orders placed in store are subject to our normal terms and conditions which can be found on the reverse of your order form given at the point of sale. Please note a collection fee of £40 will apply.
ALL COLOURS EXCEPT; CHARCOAL, STRAW, SLATE, SILVER, CREAM, PEWTER and STORM are classed as special order and therefore are not returnable under the 14 Day Cooling Off Period.
All Non Standard sized orders (Anything other than 3FT, 4FT6, 5FT & 5FT) are also classed as special order and are not returnable under the 14 Day Cooling Off Period.
If you think your item is faulty, please Email us on bedstodayhwest@gmail.com with your Name, Address and Date of purchase followed with some pictures of your fault.
Unless the Build Service is purchased with an order our beds will arrive sealed in Polythene bags and delivered to the front door, We will take them to a room of your choice however any damage to any household items or the product itself we cannot accept responsibility for (Although we are super careful!). It is up to you to move/remove any items that could be fragile or blocking the route to the room.
We will use 2 methods of carriage which we will determine on purchase. If you are confident to help the driver carry the goods then we can choose a 1 man Flexi-Delivery, however if you feel you are not capable for any health reasons etc please state this and choose the 2 man delivery option, we cannot accept any responsibility for any injuries that may occur if you choose to help.
If items need bending or squeezing a large amount to fit up staircases, we will explain to you that to go any further the item will be subject to a void warranty, as we cannot accept any faults
All Items come with a 12 Month Warranty unless otherwise stated on your receipt. Some Mattresses might show extended warranty periods on the label, This is not applicable.